This October, the Madrid City Council has awarded ICDQ the Audit Certification of the management systems for the Municipal Emergency and Rescue Assistance Service, known as SAMUR.
Sámur-Protección Civil is a municipal health care service for emergencies and emergencies, which provides its services in the city of Madrid, which operates in the Madrid municipal area. Transparency, coordination, commitment and responsibility are some of the principles that this type of service must guarantee in the fulfillment of its civil protection obligations. This service has awarded ICDQ the certification of the ISO 9001, ISO 14001, ISO 22320, UNE 179002 and EMAS Regulations.
All these standards are related to Quality Management systems, safety and emergencies, patient risk and Commitment to the environment.
At ICDQ we are happy to be able to carry out the certification of this standard and contribute to the quality of management and commitment to the environment being a maxim for Sámur-Civil Protection. Something that, without a doubt, is reflected in the quality of the service that the citizen receives.
ICDQ is a private and independent certification body with a local and global vocation, which was born to offer a new concept in the provision of certification services with three objectives: quality, professionalism and a high degree of customer service, celebrating this year 2021 his 20 years of travel. ICDQ strives, like the first day, to remain “People in the service of people”: this premise that they have made their slogan.
ICDQ will carry out the certification of the ISO 9001, ISO 14001, ISO 22320, UNE 179002 AND EMAS standard, from the Madrid City Council and its Municipal Emergency and Rescue Assistance Service